Posted by Stephan Buys
It’s an IT Support jungle out there. For a company to remain successful, it needs to make sure it retains a competitive edge. Many companies are cutting costs, and usually find they don’t have enough financial resources available to maintain a dedicated internal IT support team. IT support in the form of keeping your fingers crossed and hoping nothing goes awry is asking for trouble, which is why more and more companies rely upon third party vendors to supply their IT support needs.
If your company is in need of IT support services London, then choosing the right IT support supplier for you is comparable to tiptoeing into a minefield. To the uneducated eye, all support companies seem to offer identical levels of service. This then asks the question – how does one go about selecting an IT support company who you know you’ll be able to rely upon?
If you’ve narrowed down your search for an IT support company into a shortlist, the first thing to consider when making your final choice is the amount of services that each company on your list can provide you – even if some of those services do not interest you right now. Do they offer cloud capabilities, i.e. can they host your applications on the internet? Can they offer remote backup solutions? How many clients can they cope with? And most importantly of all, will they be there for you 24/7, 365 days a year? Computer systems never take scheduled breaks, and almost all of them don’t even take time off at Christmas.
You also need to look into the background of each company in your list. IT support companies in London tend to spring up overnight, with nothing more than a handful of vague promises to fix things if they venture up the silicon spout. You need to only consider companies with a proven track record of fixing IT problems and and who have excellent reputations. Try and find out which other clients your potential IT support company has on its books, then ask those clients for their considered opinion of the services the IT support company provides.
If you’re looking for a dedicated IT Support London-based team, you need look no further than NSIS Systems. NSIS Systems provides dedicated and experienced IT Support for many companies around the London area, and can count upon Dell, HP, Intel and Microsoft as its partners. NSIS Systems will take full responsibility for every aspect of your IT infrastructure, giving you the peace of mind that all your potential IT needs are covered by a dedicated team of professional IT personnel.